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"We recognized that customers were looking for more than
just Web Hosting - they needed service. In any service company,
what frustrates the most is, getting the right person to
quickly solve problem. We adopted motto of never
allowing this frustration. This lead us to the foundation of
Live-Support philosophy."
- Bhavin Chandarana, Founder & Managing Director
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Live-Support Defined
DomainRedirect was founded with the vision of being a customer
friendly, technology service company that was easy to do
business with. We wanted to adopt systems, define processes,
implement tools and have the right TEAM to meet our vision.
We wanted to ensure that we exceed our customer's
expectations at every interactions.
This vision is integral key component of every part of
DomainRedirect resulting into a unique level of customer service,
which we call "Live Support"
To ensure "Live-Support" we have focussed on following key areas.
The Team
Systems
Methodology
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